Meter base and service mast repair in Dallas
Storm-damaged masts, weatherheads and meter bases repaired so Oncor can restore power.
Short answer: If a storm or tree limb pulled the service drop off your house, Oncor will not reconnect until the mast, weatherhead and meter base on your side are repaired and, inside the city, inspected. We do that repair and coordinate the reconnect.
The service mast is the pipe on the roof or wall where the overhead wires connect. The meter base is the box the meter plugs into. In Oncor territory the homeowner owns both. When either is bent, pulled loose or water-damaged, the utility cannot safely reconnect.
We replace the mast, weatherhead and meter base as needed, reseal roof penetrations, and coordinate with Oncor for the reconnect, so you are not stuck between the utility and a repair shop.
Meter Base & Service Mast Repair: signs to watch for
- The overhead wires were pulled down or the mast is bent
- The meter base is rusted, loose or pulling off the wall
- Oncor left a tag saying the customer equipment needs repair
- Water is getting into the meter base or panel
- You need a bigger meter base for a panel upgrade
How we handle it
- Make the area safe and confirm what Oncor owns versus what you own
- Replace the mast, weatherhead, straps and meter base as needed
- Seal the roof or wall penetration against water
- Permit and inspection where required, then Oncor reconnect
Typical mast or meter base repair
Mast-only repairs cost less; full service entrance rebuilds sit higher.
What to do while you wait
If the mast is bent but the wires are still connected, keep everyone away from that side of the house and do not touch the meter. If power is off, unplug electronics so they are not hit by a surge on reconnect. Take photos for insurance before anything is moved. Then call us and Oncor, and we will coordinate the rest.
What moves the price
- Roof or wall mast style
- Meter base size and condition
- Inspection and reconnect scheduling
Meter Base & Service Mast Repair in Dallas homes
Spring storms in North Texas regularly bring down limbs from the big pecans and live oaks in Preston Hollow, Forest Hills and Lakewood onto service drops. After a storm, call us and Oncor. We fix your side, and many repairs are done in a day.
Questions people ask us
Who fixes the wires from the pole to my house?
Oncor owns the service drop and meter. You own the mast, weatherhead and meter base, and an electrician repairs those.
Can I get power back the same day?
Often, yes, when parts are on hand and the reconnect can be scheduled. Severe storm weeks can add a day.
Does homeowners insurance pay for mast repair?
Storm damage to the service entrance is often covered. We provide photos and an itemized invoice for your claim.
Related services
Lights out, breaker tripping, or a burning smell?
Call now. A person answers around the clock and we send the nearest NTX electrician who can safely take the job.